ngine

ngine

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ngine
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2-3 days

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Starts at

Graphic Design

😍 Offer trial

πŸ‘ Good

πŸ₯± Complicated pricing

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Agency information

Founded by
Founder(s) unavailable
Year founded
2020
Company size
2-10

About

ngine

ngine is a graphic design subscription service to connect your creative needs to our team of in-house graphic designers. Our ethos is to make high quality design accessible to more people. ngine can help you expand your service offering and increase your speed of delivery without raising your overhead and recruitment costs. Our levels of subscription allow you to create all the graphic design work at the pace you need. ngine is for everyone, from marketing teams to small businesses, start-ups to freelancers, SaaS businesses to creative agencies. All companies need graphic design, delivered.

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Features

  • Dynamic design
  • Quick turnaround
  • Simplicity
  • Collaboration

ngine

FAQs

Why do I need to register to use ngine?

Registration is quick and easy and provides you with private access to the ngine system to create and manage your orders.

Why do I need to verify my account?

Verification helps us ensure the email you nominated is correct and verifies your identity.

What happens when I create my account?

After registering your account, you will receive a welcome email, click the verification link within the email to verify your account.

What if I want to cancel my ongoing subscription plan? Will I get a refund?

For a cancellation, the same rule applies for a downgrade. Both Monthly and Annually can be done on the subscription date. Any refund occurred will be handled by our Accounts Manager directly to you.

What if I’ve forgotten my account password?

If you've forgotten your ngine password, using your registered email address you can recover access, following these steps.To recover access to your account:Go to ngine Login pageClick Reset PasswordEnter the email address you used for ngine and click NextClick on the Create New Password link we email to you, and you will be routed to the create new password screen.We'll then ask you to create a new password.

What if my subscription renewal fails?

When the payment transaction fails, the system will generate an unpaid invoice. You have two days grace period to retry the subscription renewal.

What is a Subscription Plan from ngine?

It is a bundled amount of services that you can subscribe to monthly or annually.

What is an Active Order at ngine?

It’s the maximum amount of simultaneous Orders determined by the subscription level.

What is an Order?

An Order is the selected service that is requested to be worked on.

What is Queue Time?

It’s the time an order is waiting in a status column.

What is Storage Capacity?

It’s the maximum amount of storage space provided for file attachments determined by the subscription level.

What is the Monthly Order Quota?

It’s the maximum amount of orders provided in a subscription plan.

What is Work Time?

It’s the time spent on an Order. Time spent on an order is deducted from the subscriptions allocated hours.

What prepress and design services can I order through ngine?

ngine offers a huge range of design products and prepress services, here are some of what we offer, if you don’t see it on the list, just ask we’ll let you know if it's something we can offer.

Print Ready Services - print fixes and improvements

ResizeBleedImpositionSpot UV / Scodix / Metal embellishment channelDieline creation or fixGripColour space conversion and fixVariable Data PDF creationBook Cover spreads with spine & glue trapBook Impose based on your printer's specification.Book Bleed based on your printer's specification.

Graphic Design Services

Branding

LogoIllustrationInfographic

Marketing & Promotional

CoasterT ShirtCoffee CupCounter Strut CardsStandeesWobblersDoor HangersCard Holders

Business Cards

Standard Business CardSpot UV, Scodix or Metal embellished Business CardPromo CardAppointment CardMagnetLeave Behind CardProduct Card

Business Stationery

LetterheadWith Compliments SlipNote PadsPresentation Folder

Poster, Sign or Banner

Event PosterDirectional/Informational Sign/BannerPullup BannerTeardrop, Bow or Flag Banner

Stickers & Adhesive Products

Floor GraphicsBumper StickersOutdoor SignageWindow GraphicsWallpaper & Wall graphics

Flyers and Postcards

Promo FlyerPostcardMenuInformation FlyerInvitation

Folded Brochure

Information BrochureMenuProduct BrochureNewsletter

How do you subscribe to a ngine plan?

Select a subscription level which suits your needs and purchase online. You can choose between monthly or annually payment period.

How to purchase a Subscription Plan?

You can register by filling in the form found by clicking on the Get Started button from the Pricing & Plans page.

My subscription package will be expired soon, what should I do?

The subscription renewal will happen automatically on the subscription date.

What are Allocated Hours?

It’s the maximum number of hours provided to you depending on the subscription level.

Can I change the current payment method?

Yes, you can update your payment method at any time.

Can I upgrade or downgrade my subscription?

Yes, upgrading for monthly or annual subscriptions can be done at any time. The system will calculate the upgrade price automatically.Downgrading a monthly subscription can be applied at any time, but the downgrade will occur on the next subscription renewal date.Downgrading an annual subscription can be applied for at any time, but the downgrade will occur on the next subscription renewal date of the following month. The system will calculate the downgrade price automatically. Any refund due will be handled by our Accounts Department.You cannot cross grade from Monthly to Annual or Annual to Monthly.

How do I register for a ngine account?

You can register by filling in the form found by clicking on the Subscribe button from the Pricing & Plans page.

How do I see the payment transactions for my subscription?

You can find them in the Account Menu > Manage Payment/Invoices > Manage Invoices & Receipts

ngine

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